VACANCY FOR THE POST OF EXECUTIVE/JUNIOR EXECUTIVE – HELPDESK OPERATIONS*

1. Position – Executive/Junior Executive – Helpdesk Operations
2. Experience –2+ years of experience in a customer service, front desk, or help desk role, preferably in facility management or property management.
3. .Qualifications –

• Bachelor’s degree or diploma in Business Administration, Facilities Management, or a related field preferred.
• Strong communication and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office (Excel, Word, Outlook) and experience with facility management software is a plus.
• Knowledge of basic facility management and maintenance processes is an advantage

1. Salary Range – Negotiable    
2. Work Locations – Colombo 05
3. How urgent is the position? Immediately
4. Key Responsibilities –

• Customer Communication & Service Request Handling
• Coordination & Reporting
• General Administration & Support

Please send your Resume

(Mention the position that you are applying)

•           Email- sales9@diligroup.com

•           Contact- 0759338801