*VACANCY FOR THE POST OF EXECUTIVE - CUSTOMER EXPERIENCE AND OPERATIONAL SUPPORT*

Position – Executive - Customer Experience and Operational Support

Qualifications –

• Customer Support, Customer Satisfaction, and Customer Service skills
• Excellent Communication skills
• Experience in Sales
• Experience in the payment industry is a plus
• Familiarity with the Sri Lankan payment landscape is a plus
• Ability to work in a fast-paced customer-focused environment
• Bachelors degree in Business Administration, Marketing, or related field

Salary Range – Rs.40,000 to 45,000  + Variable Performance incentive (Rs.10,000 starting)

Gender – Male

Locations – Kirulapana

Working Days – Roster Based

Job Role –

This is a full-time on-site role as a Executive - Customer Experience and Operational Support located in Colombo. The Executive - Customer Experience and Operational Support will be responsible for resolving customer inquiries, managing and resolving customer complaints, managing and updating customer accounts, and carrying out sales activities to promote our services.

Please send your Resume

•           Email- sales9@diligroup.com

•           Contact- 075 9338801